churn-prevention
Reduce voluntary and involuntary churn through cancel flows, dynamic save offers, and payment recovery.
What it does
- What's your monthly churn rate? (Voluntary vs. involuntary if known)
- How many active subscribers?
- What's the average MRR per customer?
- Do you have a cancel flow today, or does cancel happen instantly?
- What billing provider? (Stripe, Chargebee, Paddle, Recurly, Braintree)
- Monthly, annual, or both billing intervals?
- Do you support plan pausing or downgrades?
Requirements & configuration
- | Temporary / seasonal need | Usage pattern, offer pause |
- │ ○ Missing a feature I need │
- │ ○ Temporary / don't need right now │
- | 60-79 | Needs attention | Proactive check-in |
- | Usage drop >50% for 2 weeks | "We noticed you haven't used [feature]. Need help?" email |
Derived from the skill's own SKILL.md documentation · extracted 2026-07-23
Reduce voluntary and involuntary churn through cancel flows, dynamic save offers, and payment recovery.
Source
Repository: https://github.com/coreyhaines31/marketingskills
churn-prevention FAQ
What does the churn-prevention skill do?
When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' 'involuntary churn,' 'people keep canceling,' 'churn rate is too high,' 'how do I keep users,' or 'customers are leaving.' Use this whenever someone is losing subscribers or wants to build systems to prevent it. For post-cancel win-back email sequences, see emails. For in-app upgrade paywalls, see paywalls. What's your monthly churn rate? (Voluntary vs. involuntary if known) How many active subscribers?
What does churn-prevention require?
| Temporary / seasonal need | Usage pattern, offer pause | │ ○ Missing a feature I need │ │ ○ Temporary / don't need right now │ | 60-79 | Needs attention | Proactive check-in | | Usage drop >50% for 2 weeks | "We noticed you haven't used [feature]. Need help?" email |
How do I install churn-prevention?
Run: npx -y skills add https://github.com/coreyhaines31/marketingskills --skill churn-prevention --agent claude-code — the source lives at github.com/coreyhaines31/marketingskills.
Maintain churn-prevention?
Let people know it's listed here — add the badge (live metrics, light/dark aware) or a plain link to your README or docs.
[](https://getagentictools.com/skills/coreyhaines31-marketingskills-churn-prevention?ref=badge) npx agentictools info skills/coreyhaines31-marketingskills-churn-prevention The second line is the CLI lookup for this page — handy in READMEs and docs.
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